Privacy.
What I collect, why, where it’s kept and who it goes to.
This website
This site doesn’t use tracking or advertising cookies and doesn’t ask for personal details. It’s hosted on Cloudflare, which logs requests such as IP addresses to run and protect the site. Your browser loads the fonts from Google Fonts, so Google also sees your IP address.
When you email me
Email comes to Cross Digital’s Microsoft 365 mailbox. I use your details to reply and to talk about the work you asked about.
When you book or become a client
The booking page collects your business and contact details, what you’d like built, and a record of the agreement you accepted (your typed name, the time, your IP address and browser). As a client you may also give me brief answers, licence and insurance details, photos and files, and change requests. Invoices and payment records are kept for tax. This is stored with Cloudflare in the Oceania region and used to set up and run your work.
AI
I use Claude, from Anthropic, to prepare job cards and my daily plan. It receives booking and brief details for job cards, and business names, first names, stages, invoice amounts and dates, expiry dates and the words of change requests for the plan. Anthropic’s API terms say this data isn’t used to train its models, and it’s kept for a limited time for safety checks. AI doesn’t contact you. I check anything it drafts before it’s sent.
Others who help run the service
Microsoft 365 sends email. Apple and Google carry empty notifications to my phone, with no client details. I don’t sell your information.
Seeing or changing your details
Email hello@cross-digital.com.au to see, correct or delete what I hold about you. Some records have to be kept by law, such as tax records.
Last updated 10 November 2026.